Twentyseven logo - Part of Handpicked

Privacy
Policy

This privacy policy explains how TwentySeven B.V. (KvK 80247687), located at Essenstraat 1, 5616 LG Eindhoven, handles your personal data when you visit our website or get in touch with us.

We respect your privacy. We handle your data carefully and transparently — in line with the AVG (GDPR) and our ISO 27001 / ISO 9001 certifications.

1. Who we are

This website is operated by:

Twentyseven B.V.
Essenstraat 1
5616 LG Eindhoven
The Netherlands
KvK: 80247687

If you have questions about this policy or your data, contact us via:

privacy@twentysevenagency.com



2. What data we collect (and why)

We only collect personal data that you actively provide or that is needed to improve the site. We collect:

Data type

Purpose

Legal basis

Name, email, message (via contact form)

To respond to your inquiry

Consent (Art. 6.1.a GDPR)

Website usage data (via cookies/analytics)

To improve our website and services

Legitimate interest (Art. 6.1.f GDPR)

Job application data

For recruitment purposes

Consent / pre-contractual obligations (Art. 6.1.a/b GDPR)


We do not use your data for automated decision-making or profiling.

3. Cookies and tracking

We use functional and analytical cookies. These help us understand how our site is used, so we can improve it.

We do not use invasive tracking or advertising cookies without your explicit consent.


4. How long we keep your data

We don’t keep personal data longer than necessary. Here’s how we handle retention:

  • Contact form data: Max 1 year

  • Analytics data: Anonymised and retained per provider settings (e.g. Google Analytics)

  • Job application data: Max 4 weeks after closing unless agreed otherwise


5. Who has access to your data?

Only relevant team members have access to your data — and only when they need it. We don’t share your data with third parties unless:

  • You’ve given consent

  • It’s necessary to fulfil a contract (e.g. hosting providers)

  • We’re legally obligated to do so

When we do use external partners, we ensure they meet our privacy and security standards — including signed Data Processing Agreements (DPAs).


6. Your rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct your data

  • Have your data deleted

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability

You can send a request to privacy@twentysevenagency.com. We’ll respond within 30 days.

Still not satisfied? You can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


7. How we secure your data

We take security seriously. As part of Handpicked Agencies, Twentyseven is certified for:

  • ISO/IEC 27001:2022 (information security)

  • ISO 9001:2015 (quality management)

We use appropriate technical and organisational measures to keep your data safe — from encrypted traffic (TLS) to access control and secure backups.


8. Changes to this policy

We may update this privacy policy from time to time. When we do, we’ll publish the latest version here.

Last updated: 11-10-2025

Questions or feedback? We’d love to hear from you at privacy@twentysevenagency.com